Evaluation

Framework for an Evaluation of Tolerance Management

Leiden, September 1999

The second network meeting of working group II discussed a model on the qualitative evaluation of tolerance management in national education systems. The aim was to translate key criteria of quality management in companies into applicable terms for the educational sector. By doing so a preliminary framework for a comparative report/review on (in)tolerance was approached. The following major issues of a report were identified:

• a crosscultural definition of educational keyconcepts (tolerance, democracy and human rights) of the participating NGOs

• creating a structural framework for the report (methodology)

• creating an outline of questions exploring the historical, cultural, economic, societal and political background and context of our educational programs.

It was decided to develop a very sophisticated guideline (questionnaire) providing the member organizations and their educational programs with relevant criteria for a self evaluation.
Starting with our own NGOs, we aim at creating a general evaluation and self assessment guideline. Consequently, we will extend the concept to other NGOs which are engaged in tolerance, democracy and human rights education. This concept could become the basis of a national or international report on the efforts and the quality of tolerance and democracy education programs as they are being offered in various countries.